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Edward Z88

Vari-Lite Admin
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Posts posted by Edward Z88

  1. Hi @Ian_p

    5 hours ago, Ian_p said:

    when I press record the screen flicks to the record options screen, there is no way to select an empty group. 
    The group window prior to the pressing of record has no empty groups on it, just the button labelled ‘create automatic groups’. 

    By default, the Record Options window should only appear on the internal touchscreen if the RECORD key is pressed and held. It therefore sounds like a setting may have been changed on your console. This setting lives in SETUP -> Settings -> Record & Update. The default option is "External Display", meaning the Record Options will appear on external desktops (such as remote apps) when RECORD is tapped, but will only appear on the internal touchscreen when pressed and held. When set to "External Display", you should be able to record groups as expected.

    I hope this helps.

    Edward

  2. Hi Kevin,

    Over the weekend I wasn't able to submit any replies, including just plain text. However, since the most recent fix has been implemented I have now been able to submit replies "normally".

    We will continue to monitor this.

    Edward

    • Thanks 1
  3. Dear All,

    We have now implemented a change, which we believe will solve the issue with the forum, that was sometimes causing access errors when submitting replies.

    If you do continue to encounter this, please send us an email to support@zero88.com

    Edward

    • Like 1
  4. Hi All,

    13 hours ago, Edward Z88 said:

    Apologies if you’ve been encountering stability issues now that the forum is back up and running. We’re monitoring the forum to ensure it is functioning correctly again. 

    If you still receive "Access Denied" errors, please go into your browser's settings, and clear all cookies for the whole of zero88.com. You can then sign back into the forum, and shouldn't encounter the error again.

    Please let us know if you have any questions.

    Edward

  5. 10 hours ago, kgallen said:

    This thing keeps going down and keeps losing my posts, so I'm having one last try then I'm giving up until it gets more stable!

    Apologies if you’ve been encountering stability issues now that the forum is back up and running. We’re monitoring the forum to ensure it is functioning correctly again. 

    Edward

  6. Hooray we’re back up and running!

    Thanks for your patience everyone. For those of you that haven’t already emailed us to ask what on earth happened, zero88.com webpages began to forward to their new home on the vari-lite.com site. However in the process, the forum was affected, resulting in extremely limited functionality. Apologies once again for the inconvenience, particularly over the festive season. 

    If you have any questions, as always just let us know. 

    Edward

  7. Hello,

    Thank you for the information.

    34 minutes ago, Zebroid66 said:

    3. I use version Zeros 7.8.2.39. I already assume that you will offer me to update the firmware of Zero Remote.

    This software is several versions out of date, and is not compatible with the latest ZerOS Remote apps for Android. You will need to update your console's software in order to use the apps.

    36 minutes ago, Zebroid66 said:

    i don't like new "square" interface of submasters on monitor. This is not very informative for me. I am satisfied with the inline design of submasters.

    In ZerOS 7.9 software, the "Submasters" window was replaced with the Faders window, graphically showing you what your playback faders are doing. No functionality was lost in this change.

    37 minutes ago, Zebroid66 said:

    It very cool to read the text on the submaster's display in capital letters. in the new version they are also not comfortable to read, because they are very small

    In ZerOS 7.9 software and later, it is still possible to name playbacks in capitals if you wish...

    image.png

    Let us know if you have any questions.

    Edward

  8. Bonjour Delphine,

    Je recommanderais de mettre à jour le logiciel de votre console vers ZerOS 7.13, cependant, je ne pense pas que le problème auquel vous êtes confronté soit un problème logiciel.

    Pourriez-vous confirmer si vous utilisez le bloc d'alimentation FLX S d'origine fourni avec la console ?

    La prochaine étape consiste à faire évaluer cette console. Veuillez contacter Axente et demander que votre console soit réservée pour une évaluation. N'hésitez pas à inclure support@zero88.com dans la correspondance. Les détails d'Axente peuvent être trouvés ici...

    https://www.zero88.com/distributors/axente

    Toutes mes excuses pour les désagréments causés par ces problèmes. Si vous avez des questions, veuillez nous en informer.

    Edward

  9. Hi @alg

    1 hour ago, alg said:

    I want to use the auto trigger to start a second Q a number of seconds after the first Q and to let that run independently of the first Q. However it seems that the first Q is simply slowed down so they both finish at the same time rather than give a proper lapped Q effect. Is this correct of have I set this up wrongly? I am trying this on the Phantom desk.

    There are two types of Auto cues on the console - Auto With and Auto Follow:

    • Auto With allows the cue to run as soon as the previous cue gets triggered. A wait time can be added, to add a time between the previous cue getting triggered and this cue running.
    • Auto After allows the cue to run once the previous cue's fade times have completed. A wait time can be added, to add a time between the previous cue's timings finishing, and this cue running.

    Please see the link below for more information...

    https://www.zero88.com/manuals/zeros/cues-playbacks/cue-settings/cue-triggers

    Hope this helps,

    Edward

  10. Hi @Techie_v2

    37 minutes ago, Techie_v2 said:

    In tracking mode, active playbacks will not be recorded into other playbacks when you press record. In cue only mode they will?

    In global Cue Only Mode (Setup -> Settings -> Record & Update -> Tracking Options -> Cue Only), upon pressing RECORD ZerOS will essentially take a snapshot of the currently active fixtures, and so playbacks WILL be included in your cues.

    With Tracking Options enabled (Setup -> Settings -> Record & Update -> Tracking Options -> Enabled), upon pressing RECORD, it depends whether "SmartTag" is enabled in the Record Options window. If it is enabled, indicated with a red stripe, active fixtures currently being controlled by playbacks WILL be included when you record a cue. If SmartTag is disabled in the Record Options window, indicated with a blue stripe, only manually adjusted/"tagged" parameters will be included when you record a cue.

    Please see the link below for more information on SmartTag...

    https://www.zero88.com/manuals/zeros/cues-playbacks/record-options/snapshot-smarttag#smarttag

    Hope this helps,

    Edward

  11. Hi @Ian_p

    15 hours ago, Ian_p said:

    After wrestling with this - I’ve managed to update that cue to include the green light on that x-brick, this is about the 5th time I’ve tried - done exactly the same - but this time it worked, that light comes up in the cue and is stored. 

    I’ve also noted that the red text just means a custom fixture file. 

    im half pleased that it works, and half annoyed that I clearly still don’t understand the desk - I know I did exactly the same all the other 4 times. 

    It would be great if you could attach your show file, along with detailed step-by-step instructions of the process you used. I can then take a look and see why this may have been causing problems.

    Edward

  12. Hi @Zebroid66

    Welcome to the Zero 88 Forum.

    On 12/2/2022 at 9:27 PM, Zebroid66 said:

    I can connect on my laptop throw WiFi to my Zero88 with ZerOS (Monitor) and it is work correct.

    But mobile application doesn't working with it. I realy need use it throw mobile.

    I use Moto G100 and android 11.

    Sorry to hear you are unable to connect your Android device to your console.

    Have you used the ZerOS apps before on your Android device, or is this the first time you have tried?

    Are you able to update your device to Android 12?

    Please could you confirm the software version currently running on your Solution console? To confirm the current software version running on your console, please click the “Other Windows” button, found top left of the Output Window. From the drop-down choose System Info. In the window that opens will be a line of text displaying the “Software Version”.

    If you have any questions, please let us know.

    Edward

  13. Hi @Malvern

    To best answer both of your questions, it may be easiest to see a copy of your show file. Please feel free to email us a copy to support@zero88.com, to allow us to help further. Please detail which fixture numbers, and which playback numbers you are referring to.

    37 minutes ago, Malvern said:

    1 how do I edit an effect I ve got 4 moving heads 3 of them in white one gone rogue in yellow the effect is circle. Every time I update the fader it goes back to yellow..

    Presuming the effect is recorded on a playback fader, firstly raise the playback fader. Using the channel buttons, select the light that is yellow. Using the colour controls, set it back to white. Then tap UPDATE, and tap the playback's button below its fader, to store the updated colour information.

    37 minutes ago, Malvern said:

    2 I've got a sub fader  with 2 cues with moving heads going up on one cue and going down on the other. Working fine. on the main stack the cue is blue working fine. When I introduce the sub with the main stack all of a sudden pale blue appears. I've tried several times to get rid of the pale blue but again can't get rid. Hope this all makes sense

    It sounds like these playbacks are not mixing how you want them to. This probably means there is information recorded in the cues that shouldn't be.

    The video below explains in detail how you can mix playbacks together...

    If you have any questions, please let us know.

    Edward

  14. Hi Stefan,

    51 minutes ago, derboessl said:

    A simple example ... A Pan/Tilt-circle  is running and you want to control speed or/and size. To change size and speed at the same time, you can assign it to the fader.

    But there is no possibility to program the size- and speed-parameter on separate faders (or  I don´t know how to).

    If you wish to "fade in" and effect, you can use the "Fader Controls Effect" option in a playback's settings. This allows a playback's fader to control the intensity, speed, and size of the effect recorded on it. This is ideal if you have your fixtures in a position, and you want to add movement subtly by fading in the effect.

    To control just the speed of a recorded effect, you can configure a Speed Override fader. To do this, hold SETUP and tap an empty playback. Choose Speed Override and click OK. Then move this fader to 50%. This Speed Override fader can now control the speed of any playback. To choose a playback, press and hold VIEW, and tap a playback's button. The Speed Override fader can then speed up or slow down effects on the chosen playback, by raising or lowering the Speed Override fader.

    54 minutes ago, derboessl said:

    The second issue is the Offset in effects.... The Solution and FLX S supports no possibitity selecting and monitoring the offset in a detailed way. Programming with this feature  feels always like try and error.   

    I'd recommend watching the video below, to make sure you're getting the most out of effects...

    The "Offset By Group" option may help achieve what you're after.

    54 minutes ago, derboessl said:

    Is it planned to improve the effect section in a way, that the parameter can be kept separate and the offset is more flexible and values are transparent? 

    Am I the only operator to have this features on the wishlist for ZerOS? 

    We'd certainly like to improve the effects in ZerOS. If improved effects in ZerOS are a high-priority for you, please vote for "Improve Effects Engine" using the poll on the link below...

    I hope this helps. Let us know if you have any questions.

    Edward

  15. Hi @Ed75

    38 minutes ago, Ed75 said:

    Just did, it didn't do the job.

    For now, I do not use the desks together on the same network.

    If the Solution and FLX S48 network settings are configured identically, and you simply plug the Solution into your PC rather than the FLX S48, the Remote app connection should work on both consoles.

    Have you ever used the network connection on your Solution console? If not, it would be worth pinging the console from your PC, to check the network interface is working correctly.

    Edward

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