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Edward- Z88

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Everything posted by Edward- Z88

  1. Hi Thibault, Hope you're well, really glad to hear you have a FLX S48 on the way. Yes your best option for this is to use different show files for each venue. You could build each show file using a standard file if you wish - and simply change your fixtures for each venue. Edward
  2. Hi Walid, If you wish to communicate with Light Converse, you'll need to route your lighting data to the PC's loopback IP address, which is It will be one of the IP options on Phantom for each protocol. I believe Light Converse will be listening on this IP, however you may need to manually change this in Light Converse. Only use one of the protocols to communicate with Light Converse, and disable the rest. It doesn't matter which protocol you use from Phantom's point of view - I'm not sure whether Light Converse recommend a protocol in particular. Hope this helps, if you have any questions just let us know. Edward
  3. Hi Kevin, EFFECT + HOME is the same as the No Effect palette - it simply stops any effects running (the syntax EFFECT 0 ENTER also does the same). In the same way COLOUR + HOME will just home the colour of the selected fixture. It would only give hard values for that cue, therefore only fixtures that needed to Move On Dark for the next cue wouldn't be prepped. When you go into the cue after the block, fixtures could then move on dark for when they're next used. Edward
  4. OK thanks for the information. Will keep an eye on this to see if I can recreate. Edward
  5. Hi Kevin, A quicker way around this would be to go into the cue where you want the movers to stop the effect, select the fixtures, EFFECT + HOME -> SHIFT + RECORD -> type the cue number -> Playback Button -> Merge. Doing this will also turn it into a block cue. Edward
  6. Hello, SmartTag will register a fixture as "off" when at 0%. Therefore if a fixture is at 1% SmartTag will include it. If this is causing you problems, you can simply hold RECORD, tap SmartTag so that it has a blue stripe meaning disabled, and then press RECORD to close the window. Now all tagged fixtures will be recorded, including those at 0%. For more information on tagging including SmartTag, see below... http://support.zero88.com/1014189311 Fixtures can't be created with a minimum parameter level. Hope this helps, Edward
  7. Edward- Z88


    Hi Simon, There isn't a way of undoing updates. Currently there is no way of importing certain parts of a show file. Best practice before doing updates, is to ultimately save your show file, but also copy your Master Playback to a different playback, as a backup. You can then copy from this backup, back over the top of the Master playback. Edward
  8. Hello, Interesting, please could you send a copy of your show file to support@zero88.com with a link to this forum thread, and we'll take a look to see what may be causing this. If you save your show file, and then load it back in again, does the issue persist? Edward
  9. Hello, Have you changed the Master Playback's Fader Function? To find out hold SETUP and press the Master Playback's button. The default is HTP Master. If it is set to either of the Manual Fade options, the Go button is disabled. The fader's travel will then allow you to advance between cues instead of the button. If you want to use the Go button, change this back to HTP Master. Hope this helps, Edward
  10. Hi Eric, No date on this as it’s still very much in development. I can confirm it will be coming to ZerOS. Edward
  11. Hi Kevin, This isn't a bug, however that isn't to say this behaviour shouldn't change. For now, I have added this clarity into the knowledgebase article... http://support.zero88.com/1014189311 Edward
  12. Hi Kevin, No reference number for this one currently. When RECORD is pressed, and an empty palette button marked with an asterisk is touched, this automatically applies that attribute’s relevant filters. However when RECORD is followed by the attribute key, the attribute filter is automatically applied in the record window, however then allows you to customise the attributes. If you were to press a palette button at this point, the usual rule is applied and only that relevant attribute is stored. Whereas if the palette number is typed, followed by enter, this stores your palette with your custom attribute filter. Hope this helps, Edward
  13. Hi Kevin, This can be done via syntax. For an ICBE effect palette, create your effect, tap RECORD -> EFFECT, choose the attributes you wish to include from the Record Options, type the effect palette number you wish to store to, followed by ENTER to complete the command. Hope this helps, Edward
  14. Hi Sven, That's correct - an example in this situation would be to have each song number as the hour number, and then the timings specific to that song. For example song 1 could start on 01:00:00:00 and have its specific timings, and then song 2 would start at 02:00:00:00. After the first song your MIDI source could then stop the first clock, and start the next for each song. Hope this helps, Edward
  15. Hi Sven, Currently you can’t use MIDI Triggers on Phantom. You can however configure MIDI settings, save the show, and load into the console for use with a physical MIDI connection. For more information, take a look at the article below... http://support.zero88.com/990063141 Hope this helps, Edward
  16. Edward- Z88

    Effect control

    Hi Chris, At the point of recording the Colour Effect, the fixture's position parameters must have been tagged. For example after recording your position effect, if you select your fixtures and tap HOME, then apply your colour effect, and then record this to a playback, all parameters including position will have been tagged. Therefore the fixtures will go back home when the playback is raised. Whereas if you select your fixtures and type @@ (or any other method to control just intensity), then apply the colour effect, only intensity and colour will be tagged in that playback. You can therefore layer the position and colour effects across the same fixtures. Hope this helps, Edward
  17. Good Guess!! Edward
  18. Hi Chris, On Solution and ORB series consoles, there are 6 remote switches, and so the 6 keyboard shortcuts keep this compatible across the range. A request to map Remote switches 7 & 8 to a keyboard shortcut for FLX is logged on our tracking system as reference number ZOS-9497. Cheers, Edward
  19. Hello, You could do this through creating a custom fixture file. The Fixture Editor, along with a user guide, are available here... http://support.zero88.com/Fixture-Library/975405071/Fixture-Tools.htm Edward
  20. Hello, UV is outside the visible spectrum, and so cannot be accurately used on the colour picker. With chips such as Lime or Amber, fixtures use different hues and saturations of these chips, so they are hard to give a defined wavelength and position on the colour picker. RGB and therefore W, have theoretically much more easily defined wavelengths of emission, and so therefore can accurately be placed on the picker and used for mixing. Hope this helps, Edward
  21. Hello, I would recommend dropping us an email to support@zero88.com, and our Service Manager Keith will be able to get back to you. I'm sure Ian Knight will be along soon too, who will also have suggestions for what may be the cause. Edward
  22. Hello, Please find an updated fixture file attached for the Stairville MH X200 Pro Spots... MHX200ProSpot.ift Copy this file to USB, plug into the console, tap SETUP -> Load, and choose the fixture file to load in. You can then go to the Fixture Schedule, select your existing Stairville MH X200 Pro Spots, tap Change Profiles, and replace the fixture for the new personality labelled "EDIT". You can then click OK, exit Setup, click Auto Create Beam palettes, and you should find the gobo images load in correctly. Hope this helps, if you have any queries let me know. Edward
  23. Hello, Amber and UV Controls will be available for the fixture on the encoder wheels. If they don’t appear when the fixture is selected, tap Colour again. Hope this helps, Edward
  24. Hello, To confirm - are these fixtures Stairville MH X200 Pro Spots? I can't find MHX200 scans in the library. I have been able to recreate this issue with the Pro Spots in both modes. Taking a look at our library file, the images are correctly formatted. I will continue to investigate this and get back to you. The latest manual for Solution is currently ZerOS 7.9.2, available here... https://zero88.com/manuals/IM9210 - Solution Manual Issue 2.0.pdf For changes since this software version, see the software release notes, available with the software downloads here... https://zero88.com/forum/files/category/4-legacy/ ZerOS 7.9.5 is the latest software for Solution, available with release notes here... Just so you're aware, the latest Zero 88 Fixture Library is version 38, available from our website here... Hope this helps, if you have any queries let me know. Edward
  25. Hello, Please could you send a copy of your Fixture File to FixtureSupport@zero88.com, where one of the team will take a look to see what may be causing this. If you have any questions just let us know. Edward
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