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Edward Z88

Zero 88 Admin
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Everything posted by Edward Z88

  1. Hi @Connor There are actually 4 different versions of the Phantom 250 Spots, each with different DMX maps. As @droiddk mentions, the Phantom 250 Spot in our library is the version with the inverted intensity. If you can provide us with a manual to your exact version of the Phantom 250 Spot, we will be able to provide you with the correct fixture file for your version. If you have any questions, please let us know. Edward
  2. Hi @Connor Welcome to the Zero 88 Forum. Thank you for sharing a video. I have downloaded and removed your attached video, to save your forum storage space. Fixtures will default to a standard intensity, meaning 100% intensity = a DMX value of 255. However some fixtures do have inverted intensities, meaning to achieve full light output, the DMX value needs to be 0. What make, model and mode of fixture have you patched onto these faders? If you can let me know, I will check to see whether this fixture is incorrectly inverted in the library. If it is, I can share a corrected version of the fixture for you to load in. If you have any questions, please let us know. Edward
  3. Hi @markhindle Our online universe upgrade portal is currently unavailable. If you would like to upgrade your console, to unlock an additional universe of DMX, please email us your console’s details file. On the console, please tap SETUP -> Upgrade -> Save Details and save the file to a USB drive. Please then attach this file to an email to support@zero88.com. Please also let us know when you require the universe upgrade, and we will be able to advise. Edward
  4. Hi Kevin, Great, thanks for the update. Pleased to hear the run went well (despite the PEBCAK error!). Edward
  5. For more information, please see the link below... https://zero88.com/manuals/zeros/cues-playbacks/playback-settings/raise-and-lower Thanks @kgallen for the lightning-fast response!! Edward
  6. Hi @pierotec Hope you’re well. Thank you for the suggestion. It is very helpful to hear people’s thoughts. ”Custom Desktop Layouts” are something we are keen to bring to FLX and FLX S consoles. If you haven’t seen it already, we have a poll running on the forum, to allow users to vote for their favourite features. Feel free to vote for “Custom Desktop Layouts” to bump it up the list… If you have any questions let us know. Edward
  7. Hi Ian, Ooo dear - that doesn't look good! My average download speed is around 50Mbps, and YouTube seems to always automatically set the resolution to 1080p. Edward
  8. Hi Ian, If you would like to trigger cues on playbacks with a fade, you would need to use the cue's fade up and down times to configure this. It is not possible to control UDKs in the command line. Therefore, when you record a macro of a UDK being pressed, you are recording the physical key press. Therefore the macro would be activating the UDK on whatever playback page is currently chosen. Apologies if I have misunderstood this, however are you having difficulty viewing the UDK Settings in the video below... I have just checked, and this is a screen grab I have done from 13:49... This seems pretty clear. Can you confirm you were watching the video in 1080p? There are currently no plans to refresh these videos. They are still current, and the old Phantom front panel is not too detrimental to the videos, as keyboard shortcuts are used much of the time anyway. Edward
  9. Hi @delicolor By MFKs, I am assuming you are referring to what we call the "User Definable Keys"? (These are indeed multi-functional, so your terminology is fine - it is just we use the term MFKs for Solution consoles, and UDKs for FLX). You could record yourself 4 macros, where each macro is a button press of each UDK. Each macro could then be triggered by a remote switch. A remote switch press would then be exactly like tapping the physical UDK. Please see the link below for more information on UDKs... https://zero88.com/manuals/zeros/user-definable-keys/channel-data-udks Please see the link below for information on programming Macros... https://zero88.com/manuals/zeros/macros/user-macros Please see the link below for information on configuring Remote Switches... https://zero88.com/manuals/zeros/setup/triggers/remote-switches If it was me, I would probably go down the route of triggering cues from a "hidden" playback with the remote switches, rather than UDKs. But that is entirely personal preference. I hope this helps. If you have any questions, please let me know. Edward
  10. Hi Kevin, The software team have found the cause of this issue. The fix will be included in ZerOS 7.12. Many thanks, Edward
  11. Hi @Takuya Chinen We have received your email and will be in touch. Edward
  12. Hi @markhindle Great, thanks for letting me know. Edward
  13. Hi @markhindle Firstly, please could you confirm the software version running on your console? To find the software version currently running on the console, tap the Z/Shift button, and from the touchscreen choose "System Information". In the window that opens, will be a line of text displaying the "Software Version". This fixture is a "multicell" fixture, as it has two different light outputs that can be controlled separately. Multicell fixture support was introduced in ZerOS 7.10 software. The latest software is ZerOS 7.11. If you are running either of these versions, you will be able to hold the Z/Shift button, and then tap on the fixture's select button below its channel fader. In the Output window, you will see this has selected the first pixel to allow you to control it. You will then be able to use the fixture control tabs along the top of the touchscreen to control just this pixel. Hold Z/Shift and tap the fixture's button again to select the next pixel. You can then double tap the fixture's button to select the whole fixture again. Please watch the video below for more information on multicell fixture control... I hope this helps. Edward
  14. Hi @Takuya Chinen Based on your initial description, this does sound like it could be a hardware issue. I would recommend turning off the console, and then booting it into Test Mode. To do this, press and hold SETUP, and then power the console. After around 30 seconds the console will boot into Test Mode, with a virtual front panel shown on the internal touchscreen. Please move each fader in turn, and check whether they are registering correctly on the touchscreen. Please make a note of any faders that do not register correctly. Please then email us a picture of your console's serial number to support@zero88.com, and we will be able to advise the best steps. For more information on Test Mode, see the link below... https://zero88.com/manuals/zeros/trouble-shooting/test-mode If you have any questions, please let us know. Edward
  15. Hi Felix, Welcome to the Zero 88 Forum. Pleased to hear your school has recently bought a FLX S. Effects 31 thru 35 are colour fade effects. With these effects, half the selected fixtures will be one colour, and the other half will be the other colour of the effect. With Effect 33 [Fade - blue/white] this therefore results in half the fixtures being white, half being blue, and this alternating depending on the offset value. There is no way of changing which colour is on more often. If you have any questions, please let us know. Edward
  16. Hi Kevin, Yep - pressing F1 during boot takes you to the ZerOS Start-Up Tool, which allows you to clear the current show from the console, or perform a software update. No problem at all - these posts might as well stay here anyway. Edward
  17. Hi Kevin, Thank you for the information and for attaching your show file. I have added your show file to ZOS-10961. This should aid the software team track down the cause of the issue. The Master Playback's GO button should always work, even if the Cues window itself is not "active". For example, in this screenshot the Cues window is not active, but the GO button still works... (You can identify this window is not "active", by the fact no cells are highlighted in blue.) On start-up, occasionally the cursor keys may control the Output window by default, rather than the Cues window. This issue is logged as reference number ZOS-9415. I have raised the priority of this. Could you elaborate on what you are trying to achieve? There is no way of "restarting" ZerOS - you will need to power cycle FLX to achieve this. If you have any questions, please let me know. Edward
  18. No problem at all Edward
  19. Hi Kevin, In ZerOS 7.11, behind the scenes colour filters are now essentially a new palette type that cannot be edited. It looks like ZerOS doesn't like the fact the listed filters are greater than 240, which is the usual palette limit for FLX. However, this is not something we have come across before, and I'm not sure why ZerOS has listed these particular filters - I am guessing you have used these filters in your show? I have logged this as ZOS-10961, and will investigate what may have caused this. You should be able to tap OK, and use your console normally. Edward
  20. Interesting thoughts - thanks very much for sharing. Edward
  21. I have logged these comments as reference number ZOS-8694, and raised the priority of this issue. Edward
  22. Hi Kevin, If a cue includes recorded values for a fixture, these recorded values will always be pasted if the cue is copied. In your scenario, you therefore end up with cue 43 mostly being a block cue, as it is almost identical to cue 42. Most of the lights in cue 43 are told to do something they're already doing, hence they are displayed in white in the Output window. This is normal behaviour. If you would like to unblock cue 43, go into the cue, make no changes at all, tap UPDATE, ensure SmartTag is enabled, and then tap the Master Playback's button. SmartTag will look at your cue, and rip out all blocked values, allowing the fixtures to instead track from the previous cue. I have specifically added information on how SmartTag can be used to unblock cues here... https://zero88.com/manuals/zeros/cues-playbacks/record-options/snapshot-smarttag#unblock I hope this helps. If you have any questions let me know. Edward
  23. Hi @Zulu If you output a cue from a playback, and then record this as a new cue in a different playback, the newly recorded cue does not reference the original cue. Therefore, if you want to update one of the cues in the Master Playback, you can update it in the same way as any cue. To do this, output the cue you wish to edit, with no other playbacks active. Then use the channel faders/fixture controls to make your changes, tap UPDATE, and then tap your Master Playback's GO button. The cue will then be updated, and will therefore be different to the cue you originally used to create the lighting state. The original cue is left unaffected. Hope this helps. Edward
  24. Hi @Uriahdemon Pleased to hear the switch cleaner seemed to do the trick. Let us know if there's anything else we can help with. Edward
  25. Hi @drscoop Ah I see, thanks for clarifying. Yes - the connectivity options allow you to force Capture to listen for a protocol on a particular network interface of your PC. Great, pleased to hear it. Let us know if there’s anything else we can help with. Edward
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