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Edward- Z88

Zero 88
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About Edward- Z88

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    Product Specialist
  • Birthday June 21

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  1. Thank you for confirming. Let me know how you get on. Edward
  2. Hello, Thanks very much for confirming. Let me know how you get on. Edward
  3. Hi Rene van Hove, Welcome to the Zero 88 Forum. Sorry to hear you're having trouble with the DMX output. We haven't heard of this issue before. To reset the DMX outputs, please tap SETUP -> Universes, and under the DMX option please choose reset to defaults. This will then reset the DMX, mapping Desk Universe 1 to Output 1. If this is a 1 universe FLX S24, resetting the DMX will assign both DMX Outputs to output Desk Universe 1 - do either of these ports output data? Can you confirm there are definitely fixtures patched and addressed on the Desk Universe mapped to the DMX
  4. Hi Jouper, Solution consoles do feature a DMX input. DMX input channels can either be assigned to remotely control the intensities of patched fixtures, or to control the levels of programmed playbacks. The DMX input cannot be used as a merge between the console outputs and the incoming data. Configuring the DMX input to control fixture intensities, is done using the DMX Input column of the Fixture Schedule. Configuring the DMX input to control playbacks is done by tapping SETUP -> Triggers, and adding playbacks under the DMX In option. I hope this helps, if you have any qu
  5. Hi Ian, If you brought the Android device and iPad close to the wireless router, could you connect more successfully? If you receive a "Desk Connection Failed" when you click on a console that has appeared, in most cases this means you don't have a strong enough connection for the UI to be streamed, however just enough for the desk pings to come through. Is there anything else connected to your lighting network, or is it simply the router connected to the console, and then a handful of wireless devices? For the majority of domestic routers, you shouldn't need to tweak any
  6. Hi Jouper, I'd recommend formatting the USB stick you are using in Windows, and then run the ZerOS OS Creator software again to create the bootable drive. If you are still having difficulty, please see the link below... https://zero88.com/manuals/zeros/software-updates/zeros-usb-creator/mbr-2 If you have any questions let me know. Edward
  7. Hi Petera, Thank you for confirming. Keith will get back to you shortly. If you have any questions let me know. Edward
  8. Hi Petera, Welcome to the Zero 88 Forum. What are you using to activate the switches? Remote Switches can be emulated on Solution consoles, and also in Phantom ZerOS running as Solution, using the buttons in the "Panel" desktop on the external monitor. If you view the Panel desktop, you will see six horizontal buttons below the playback flash buttons on the virtual front panel. These are mapped to remote switches 1 to 6. If you use these, does the console trigger your macros/cues correctly? If you have any questions let me know. Edward
  9. Hi Jouper, After installing the software, do you have any USB storage devices plugged in whilst booting the console? If so this will cause a boot error. To perform a fresh install of the software, please see the software update instructions below... https://zero88.com/manuals/zeros/software-updates/zeros-usb-creator If you have any questions please let me know. Edward
  10. Hello, I have just replied to your email to support@zero88.com. For the benefit of others reading this thread, my reply as follows: When a fixture is at 0% intensity, and you record it into a cue, by default the only value that will get stored is the intensity value, with remaining parameters continuing to do what they are currently doing. This is to aid in behaviour such as Move On Dark. However, in cases where you need to tell fixtures to turn off, and stop running an effect, you can record the cue by holding SHIFT and tapping the RECORD button. This will then also store the "No
  11. Hi Jolyon, To be able to output Art-Net data from Phantom ZerOS, you will need a Phantom Unlock dongle. However, you can output the CITP protocol from Phantom ZerOS without an unlock dongle. The CITP protocol can be accepted by Capture visualisation software. If you have any questions let me know. Edward
  12. Hi Jouper, Welcome to the Zero 88 Forum. What version of software are you running on your Solution console? To find out, please tap the "Other Windows" button, top left of the Output Window. From the drop-down choose System Info. In the window that opens will be a line of text displaying the "Software Version". The latest software for Solution consoles is ZerOS 7.9.9. By default if you record fixtures with intensity levels as the first step of the chase, these should be played back as programmed. For information on Chases in the latest software, see the link below... h
  13. Hi Ian, This has always been the behaviour of Leapfrog consoles, stemming from before you were able to patch fixtures onto the channel faders. When the change was made in more recent software to allow fixtures to be patched on the channel faders, show file importing from other consoles followed the same behaviour as previously to avoid confusion. If I had 100 fixtures on a FLX, and transferred the show file to a Solution, having some fixtures on the faders, and then an "overflow" onto the MFKs, would arguably in most cases be more frustrating than having all the fixtures importing in t
  14. Hi Ian, When loading shows from other desk types into Leapfrog, fixtures will be loaded from MFK 1 onwards (fixture 101), with the channel faders left for dimmers. This is to avoid compatibility issues, as Leapfrogs cannot have fixture numbers 49-100. Upon loading the show you will receive a message, asking whether you want empty channel faders to have dimmers patched to them. Once the show file is loaded, you will be able to renumber fixtures in the usual way. If you have any questions let me know. Edward
  15. Hi Nick, Thank you very much for the update. Really glad to hear your Leapfrog is now working correctly. If there's anything else you need just let us know. Edward
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