kgallen

Hi Jon, If you still have your genie in a bottle (no, not you Edward!), any chance you could duplicate that zero88.com tab you added and rename it "Knowledgebase" with a link to http://support.zero88.com/ 😉 I know... always wanting more.. Thanks! Kevin

Does this Knowledgebase article help? http://support.zero88.com/Consoles/ORB-XF/1004254221/Capture-Visualisation-Software.htm

A dimmer is a fixture, so use the Add Fixture tool and there is a generic section at the top of the list which contains dimmer. You can patch multiple at a time, so you could add for example 24 dimmers in one step if needed.

According to the release notes, 7.9.3 was the first official release that supported FLX S24 and S48. So maybe when you checked it was 7.9.4.1. But 7.9.4 (.1) is currently the latest production release. You thought you then updated to the "latest" - but it looks like the desk already had the "latest" on. As of today (23rd July 2018) there isn't even a Beta release after 7.9.4. So what did you have (there is a sticker on the box with the shipped software version) and what did you put on (can't see that would be anything other than 7.9.4)? ... or have you got a full-blown FLX (the daddy) rather than FLX S24/S48?

Understood, and makes sense! I converse with Edward so much these days, and he uses my real name we forget that might be too "open" on the Internet. Unless I'm being blind or stupid or both (and both likely), I couldn't see a way to add "real name" into my profile. (Sorry tbarden for hijacking your post - hope we've answered your question!)

🙄 Forgotten my name already... must've had a long day. Me still working too... Regards, Kevin

Click "Download this file" on the page below and then the box that comes up allows you to download "PhantomZerOS_7.9.4.zip" (7.53MB).

Is the USB plugged directly to the back of the console (not via a hub). Is the monitor on the "supported" list (yes it is). Compatible-touchscreen-monitors-with-ZerOS-consoles Which console? (FLX, FLX-S48, Solution etc) If FLX try "Factory Reset" from Setup -> Clear If FLX under Z -> System Information can you see the touchscreen listed?

Thanks Jon - working ok again now (just like Ian's Demux48)! 😎

Thanks Ian, at least I'm not going mad. Work have been locking down a bit recently - can't listen to BBC radio online any more for example (miserable s*ds). Hoped that wasn't also affecting Z88 Forum access!!! Kevin ps Is that a "new" Demux-48 in your profile photo>?!!! 🙂

Sorry I'm having trouble navigating the Forum at the moment to find a past topic on this, but it will be something like: - Tag the parameter to remove - Turn off Smart Tag - In the Update window, click Remove - OK the Update This is what it is on FLX (full model), not sure how the UI differs on the S24/S48. Hope this gives you something to try. Kevin

Is it just me... On the Forum at the moment I can only get to page 1 of a topic. I can't get to page 2 etc of e.g. the FLX forum by any means: - click "2", "3" etc -> No - click "Next" -> No - click ">>" (last page) -> No -click "Go to page", type number or use arrows -> No - do a search and in the search results try and move pages -> No It always just brings me back to page 1. Strange... anyone else having this? Kevin

... that is, press the Update key on the console...

It's a problem I have too and I don't have a good answer, other than putting some kind of version number in the profile name (say v1,v2,v3 etc) on the end so you can find the "old" ones. Then really all you can do is reassign the fixture then do this: I've requested an enhancement to support this requirement sometime in the past.

Hi Franck I think the 4 wheel group setting is only for the Illusion series consoles (and the 3 wheel group for Frogs). Which console are you using? I'm not sure how you associate colours with particular encoders on say FLX: on the fixtures I make they just come up in the order I declare them! Kevin

Setup plus fader button probably.

Have you programmed the UDK first? <Hazer> @@ RECORD <press UDK> Press hold Setup. Press UDK. Release Setup.

Reset your desk. Follow the article I referenced. Reproduce their example. Understand tagging/SmartTag a bit. Go back to your original requirement with that new knowledge and programme it and configure the playbacks with the recipe you've learned.

I think you should if it's convenient. As it was like that from new I think that's what Edward would say!

Looks broken to me.

The cue colour fade time defaults to 3 seconds and are LTP at 5% fader, whereas intensity will be HTP. Does that explain what you're seeing? Did you try the approach in the Knowledgebase article substituting your colours for their RGB?

Maybe depends how you recorded the playbacks - what information was recorded. Some of the concepts explained in this Knowledgebase article might be relevant (such as you might need to be turning off SmartTag when you record your colour setup playbacks). Have a read and a play with your more specific colour setup and see if it resolves the conflicts: http://support.zero88.com/Consoles/FLX/1014413041/RGB-Colour-Mixing-on-faders-FLX-Series.htm Kevin

Show off! 😆👍

I was gonna say, if Ian can't help you with a Sirius, no-one can... 👍

Battery. See here: