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Hi all, To ensure Vari-Lite can provide the best possible support, I’d like to quickly remind everyone of the three active support routes: Emailing entertainment.service@signify.com or calling +1 214 647 7880 (While the legacy Zero 88 contact methods are still monitored by the UK-based support team, the above contact details are the “official” routes which are monitored by the global support team). This “Vari-Lite Controls Support Forum” (Over the years this has become a fantastic resource of data and is home to some very knowledgeable users. The Vari-Lite team regularly monitor the forum (your forum admins are Darren - @DMH and Ryan - @RJP from the UK-based support team). However, if you require immediate direct support from Vari-Lite, the contact details above are the correct method). “Vari-Lite Console Programmers” Facebook Group Lastly, I’d like to take a moment to say farewell, as I’m stepping down from the team. I’m so proud of the products we’ve launched over my time - FLX, ZerOS Wing, FLX S24 & S48, ZerOS Server, RigSwitch, AlphaPack 3, BetaPack 4, Splitter 8, Gateway 4, Gateway 8, Neo X15, Neo X5, Neo X Server and RigSwitch+. And I’m delighted to have finally released ZerOS 8! Here’s a couple of ZerOS screenshots comparing when I started (ZerOS 5.4), to now (ZerOS 8): But it’s not all about the products - there’s been so much more too. Three (1, 2, 3) PLASA Awards for Innovation, several patents, our industry’s best RDM implementation with RigSync, the first console to implement Art-Net 4, Zero 88’s 40th Anniversary and the “Me and My Zero 88” competition, being ahead of the curve on natively supporting GDTF, the Simplifying Jargon videos, “Live at the Congress” Events and #WeMakeEvents campaigns over COVID, updating the Zero 88 website, our yearly Advent Calendars, our April Fools Day posts (anyone remember FLX switching to Roman Numerals or the new ZerOS Wing SD?) and the High Altitude Balloon into near space competition. So many great memories, fun, experience, knowledge and friendships have been made during this time which are, and will continue to be, very, very special to me. The Vari-Lite team are committed to continuing this good work – with plans to develop and support both ZerOS & FLX S, along with RigSwitch+, Neo X and VisionNet. I wish them all continued success with those projects. So, from me, it’s Time to Say Goodbye. And thank you.

Wasn't expecting to see this, thank you for all of your support @Jon Hole, hopefully the other support reps will be able to match your knowledge and activity. I wish you all of the best in the future, you'll be sorely missed!