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  1. Today
  2. Hi Kevin, Firstly, I would recommend updating your console's software to ZerOS 7.9.7. So you are outputting console universe 1 on Art-Net universe 0, and WYSIWYG is set to receive Art-Net universe 0 and patch it to the first universe? This should work absolutely fine, however if you are having difficulties, start at Art-Net universe 1, rather than universe 0, to avoid confusion. On Solution, you can do this by tapping SETUP -> Universes -> Art-Net 4 -> Reset to Defaults -> Start at Universe 1. Then in WYSIWYG, ensure universe A and B are receiving 1 and 2, rather than 0 and 1. Hope this helps, if you have any questions let me know. Edward
  3. Hello I contact you for information on the connection compatibility between the SOLUTION 7.9.6 console and WYSIWYG r36 currently I connect them together via an Rj 45 under 2.0.0.100 and 2.0.0.200 mask 255.0.0.0 universe 1 output: 1 artnet: 0 universe 2 output: 2 artnet: 1 The connection is made correctly but only Port 0 works on Wyg in the setup -> Device -> Wysiwyg receive output 1: 0 output 2: 0 What's the problem, do you have a solution? thank you in advance
  4. Bonjour je vous contact pour avoir une info sur la compatibilité de connexion entre la console SOLUTION 7.9.6 et WYSIWYG r36 actuellement je les connecte ensemble via un Rj 45 sous 2.0.0.100 et 2.0.0.200 masque 255.0.0.0 universe 1 output:1 artnet:0 universe 2 output:2 artnet:1 La connection s’effectue correctement mais seulement le Port 0 fonctionne sur Wyg dans le setup -> Device -> Wysiwyg receive output 1 :0 output 2 : 0 Quel est le problème, Avez vous une solution ? merci d´avance
  5. Yesterday
  6. Last week
  7. Hola, OK gracias por la información. Ese es un gran salto en las versiones de software. Por favor, ¿podría enviarme por correo electrónico una copia de su archivo de presentación original de ZerOS 7.8.5 y le echaré un vistazo? support@zero88.com Hello, OK thank you for the information. That is quite a big jump in software versions. Please could you email me a copy of your original ZerOS 7.8.5 show file, and I will take a look: support@zero88.com Edward
  8. Hola! He actualizado a la versión 7.9.7 desde la versión 7.8.5 . Los canales 1 al 48 tienen un Dimmer. El Archivo del show estaba grabado en la version 7.8.5.
  9. Hola, Bienvenido al Foro Zero 88. Según su descripción, parece que sus canales de atenuación pierden DMX cuando apaga el canal 26. ¿El canal 26 también es un canal de atenuación? ¿Qué está conectado al canal 26? ¿Qué versión de software está ejecutando ahora y qué versión estaba ejecutando anteriormente? ¿Ha cargado su archivo de show desde el software antiguo en el nuevo software? Es posible que deba desarrollar un poco más para explicar su problema. Hello, Welcome to the Zero 88 Forum. From your description, it sounds like your dimmer channels are loosing DMX when you turn off channel 26? Is channel 26 also a dimmer channel? What is plugged into channel 26? What software version are you running now and what version were you running previously? Have you loaded your show file from the old software into the new software? You may need to elaborate a little further to explain your issue. Edward
  10. Hola!! He actualizado a la ultima version de software y cuando estoy preparando una cue... al subir el canal 26, me bloquea el dmx y apaga todas las luminarias del dimmer. Le ha pasado a alguien??
  11. Thanks - wishful thinking is was done automatically
  12. Hi Rob, As Kevin says, choosing which playback you see in the Cues window, is a manual process of pressing and holding VIEW, and tapping the button of the playback you wish to view. This is to allow you to run cues on a playback, and temporarily overlay other lighting states from other playbacks without the cues window changing. Hope this helps, if you have any questions let us know. Edward
  13. Hi Rob, Welcome! I'm not aware of a setting to allow this. Edward will be along in a moment to correct me or offer a different solution! Kevin
  14. Hi. I'm new to the FLX S48, so still getting used to what this system can do, but loving it. I have an external monitor attached and have a question regarding the Cues Playback window. When running a playback, the top window displays output of the lamps, as expected. The bottom window shows what cue is running, with fade times and cue stack (if programmed). Also as expected. My question is - when changing to another playback (ie. fade down MFF1 and fade up MFF2), the bottom window doesn't automatically update to the current selected playback. The only way I can change the display is to press and hold view and select the corresponding MFF button. Is there a way/setting so that the cue window automatically updates to the playback that has been selected? I hope this makes sense. Thanks Ciao Rob
  15. Earlier
  16. Hi Per, Really glad to hear you’ve got this working. Thanks very much for letting us know the cause of the issue. I will bear this in mind for if anyone else has similar sounding issues in future. If you have any questions let me know. Edward
  17. Thanks for all good suggestions; I worked a from "make sure the Iphone has got a proper connection to the network" My Iphone is primarly for business use, it has a VPN-client for working on unsecure wifi in airports and hotels. After disabling VPN-functionality on the Iphone, the connection to the FLX S48 is fine. So, it my bad, and again thanks for the help, it pointed me in the right direction. Per
  18. Hi Per, Thanks for the information and screen shots. Thanks for confirming, yes looks like the iPhone is correctly on the network then. The main reasons you may encounter this "Desk connection failed" error are conflicting IP address, poor network bandwidth, or almost out of range from your access point. However from your description, it sounds like these issues aren't present in your set up, and something else may be going on. To confirm the network status on your console, tap Z/Shift -> System Information -> Network Overview. Are you able to connect a PC to the network, and run ZerOS Remote Monitor to see if you can connect to the console? ZerOS Remote Monitor is available from the website below... https://zero88.com/zeros#download Thanks David for your suggestions here too. The thread David is mentioning can be found below... It is worth mentioning, most routers won't default to such a low DHCP lease time, so this shouldn't be an issue. And even if they do, most routers will build up a DHCP table, with a list of which IP address has been allocated to which discovered MAC address, and as a general rule will try and keep to this allocation even after leases expire, and devices drop in and out. This would be known as a MAC address reservation, where the DHCP server sees a MAC address and always assigns it a given IP address. If you have any questions let me know. Edward
  19. Until Z88 come back with a better answer, try checking the lease time in the router, make it as long as possible (see last few entries in the old topic "Control Beamshape Parameter with Fader" By martin-144, March 1 in FLX). You may even find a setting that forces the router to give the desk the same I/P address every time it connects (this is still DHCP but more predictable) and that would also be worth a try.
  20. Thanks. The network has DHCP, and is just 3 units; the router, FLX S48 and my Iphone. And as the name of the console "Scene1" with IP-adresse is showing, I'm expecting the phone and console to be in contact. The ip of the phone is 192.168.1.85. (router is 192.168.1.1) The phone connection to the network enables me to open the config-page of the router, so I beleive the phone should be correctly connected.
  21. Hi Per, Welcome to the Zero 88 Forum. From your screen shot, the WiFi symbol is not displaying top right of your iPhone. Are you sure you are correctly connected to the WiFi network? If you are using a router/access point with DHCP capabilities, I would recommend setting your console and phone to DHCP. Your phone will use DHCP by default. Please ensure there are no other devices with static IPs on the network, that may have a conflicting IP address. Hope this helps, let me know how you get on. Edward
  22. I've got a similar problem, but on an Iphone. Both remote and monitor apps give med the same error, "Desk Connection Failed" I've tried with and without password, I've tried to change the DHCP-range. Any suggestions? Console software 7.9.7, Zeros Remote version 4.2.7.14 Per
  23. Hi Peter, I have deleted your post in the General Discussion, to keep all information in one place: Have you followed Keith's advice above? Cheers, Edward
  24. KWR88

    Jester reset

    Hi Peter, Try checking the contact on the battery holder itself. There is a contact in the base that can become tarnished so does not give a good connection. it can also become bent down so does not make contact. Gently bend this slightly may help. PM me on the address below with the serial number I can work out what version of hardware the desk is running.
  25. Peter25

    Jester reset

    Yes, I put another fresh battery in. Checked polarity. Reset desk again. But error 003 still keeps showing on restart.
  26. Hi DALX, No, FLX S24 does not have this functionality currently. Fixtures can be viewed in the Output window, or the Faders window, in order of fixture number. If you have any questions let us know. Edward
  27. Does the FLX S24 have a Magic Screen feature that allows you to rearrange icons on the screen to match the stage layout ?
  28. Hello So French version continue to evolve. (Errors correction, Texts addition and, Images additions / modifications for helping news users) Even if for the moment it is not yet perfect, in any case, I continue to develop the different sections over the versions. The idea being to be able to best help users who do not know too much about the ZerOS environment and who start on an FLX. The most complicated for me being to keep the pages as on the English version to allow any user to be able to compare the two versions in case of doubt, or translation error on my part. A good day to everyone. this manual is available at Zero88 as well as at Axente France. -------------------------------------------------------------------------------------------------- Bonjour, la traduction du manuel continuer a évoluer. (correction d'erreurs, ajouts de textes et conseils, ajouts ou modifications d'images.) Meme si pour l'instant elle n'est pas encore parfaite, en tous les cas, je continue de faire evoluer les différentes sections au fil des versions. L'idée etant de pouvoir aider au mieux des utilisateurs qui ne connaissent pas trop l'environement ZerOS et qui demarent sur une FLX. Le plus compliqué pour moi etant de conserver les pages comme sur la version anglaise pour permettre à tout utilisateur de pouvoir comparer les deux versions en cas de doute, ou d'erreur de traduction de ma part. Une bonne journée a tous. le manuel est accessible chez Zero88 ainsi que chez Axente.
  29. Hi Peter, Welcome to the Zero 88 Forum. Can you confirm the replacement battery was a fresh new one? Did you ensure you observed polarity and inserted the battery the correct way round? After replacing the battery, and then resetting the desk, the error message should clear on the next reboot. Edward
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