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Somehow you have to get a "No Effect" instruction in there otherwise even if your next movers cue is at a new position, they'll just start dancing around that new position. I'm not familiar with Solution but as it's a "modern" ZerOS console (i.e. post Frog2/LF94/ORB) I would expect it to have Smart Tag, assuming you're not in "Cue Only" mode. So I'm not clear why your Record and Update options boxes don't show a usable Smart Tag button.

@kgallen So far, the one thing that does see to work is recording the movers blackout cue , and then create the effects cue to slot in front. If the movers are then in a subsequent cue, move on dark jumps in and they are preset ready for the next one. Without remaining dancing.

Check out my thread here. Back in the day you sent a scan of or link to the manual to support and a few office hours later you got a personality file back. The fixture would then be in the next release of the library for everyone to use. Now, it seems, the process takes longer and you have to pay for it. I imagine most people just use the Fixture Editor in the desk to generate their own. If there is a process by which fixtures get added to the library without someone requesting them then I am unaware of it. However I believe it is a resource shared with other manufacturers so you never know.

Will the fixture list be updated for the new ETC Coloursource V Zoom PAR fixture?

Yea I went through the manual and it doesn't seem to be designed for the FLX S, so that its available for the Watch thingy is kinda not right, at least for the FLX S. I saw Highlight working tho. But yea after clearing the programmer we weren't able to get the fixtures working again, besides the one selected throu Rem Dim. Idk, maybe that's just an individual problem or so. Solved it by basically not allowing my friend to use Rem Dim anymore, works fantastic. Thanks again to you all.

Rem Dim (or Remainder Dim) is a feature common on most lighting desks which dims all active outputs to 0%, and sends all channels you have selected to 100%. This feature is particularly useful during focusing sessions or rig checks. E.G. Dimmers 1 thru 12 are at 50%. You want to specifically pick out dimmer 6 to allow you to focus it better. Select channel 6 and 'Rem Dim', channels 1 thru 5, and 7 thru 12 go to 0% and channel 6 goes to 100%. In ZerOS, channels affected by Rem Dim are shown in Yellow as @kgallen has pointed out earlier. I don't believe Rem Dim is a feature that is enabled on the FLX S range consoles, and is exclusive to full FLX only (unaware of other legacy consoles). On review of the ZerOS Shortcuts (https://www.zero88.com/manuals/zeros/shortcuts/keyboard-shortcuts?filter=1) "Shift + F" enables Rem Dim on FLX but I have tried this on Phantom and it doesn't work for FLX S. This may be an error that this feature works via an Apple Watch (unable to test this unfortunately!) You do have access to the 'Highlight' feature (Shift + Home) on FLX S range. Highlight allows you to temporarily bump the intensity of a selected fixture up to 100%, which again can also be useful during focusing. During testing on Phantom ZerOS, both Rem Dim and Highlight can be 'CLEAR CLEAR'-ed. Hope this is of some help! Good luck!

That's a nuisance. It was late when I scanned through the manual so, if I missed something about releasing it, I apologise.

That's the thing, clearing doesn't undo it, nor deselecting or in that matter anything (at least when we tried). But i'll look into it, and maybe I'll come back here this evening

This is why we’re here! Keep asking/sharing and we’ll do our best. If you can help out another user - either directly by asking a question of your own which is answered, or more directly, then even better. That’s how this forum works, especially now the Vari-lite support is minimal.

I haven't used Rem Dim (or Highlight for that matter) but, checking the manual, I see that it applies to selected fixtures so I guess it is removed when you clear the programmer. Check the manual yourself for more details including the Apple watch app. Don't select a desk type as the S series may not have these features or at least not the MFKs to set to them.

Thanks again, btw our project went smooth besides one or two small things. I hope no one minds me asking more on here. For some reason ZerOS Monitor works on Apple Watches even tho the only good function a friend found is Rem Dim. Nowww, i guessed it means like remote dimmer or so but the true problem is, the program for the watch crashes quite often and we haven't found a way to deactivate Rem Dim besides the watch feature - The keyboard shortcut on Windows didn't wanna work either. It ended in us having to restart the console multiple times throughout programming. So, what actually is it and does it, and how can I deactivate it without a force reboot? Sorry to keep y'all up with my stuff. Jan

Just to check, did you run the cue first and then apply the recipe?

@Worcester RGSTech can you upload your showfile then maybe one of us can have a play in Phantom. I’m not sure what the HEIC file you uploaded above is, my iPhone doesn’t recognise it.

@kgallen I tried following your instructions, but so far with no success. The Solution does not appear to show 'SmartTag' in the options box, just 'Clear Tagging' It seems to make no difference whether I click the 'Effects Pallete 1 No Effect' box. Cue Only should make no difference in that in the first instance I just want to stop the effect in 1 Cue. ( the desk is currently running in Cue Only mode although that may change)Does SmartTag only appear when using Tracking ? IMG_0550.HEIC

ETA if my instructions are not clear, Edward documented the process in this paragraph (although again for FLX series). As he says, you might need to Track Forward, depending on where your cue is programmed/when you do the Update process:

Thank you for your answers 🙂 For the moment, I disable the move on dark on all buggy playbacks and it is quite stable. I have already made myself comfortable with the 4 playback/channel pages, so i will just wait new versions and make move myself on dark. I edited post my google like for the dumpfile (too heavy to upload to the forum). Best regards, Alexandre

I've got "form" for crashing FLX across more than one version of ZerOS. Not been able to find a way to force it to crash and neither have support so my ticket (ZOS-12410) is still outstanding. I updated one of my desks to v8 a few weeks back to create a new showfile for a venue I've started working at but had a crash on that so I took the desk back and started again. My crashes have all seemed to relate to the desk being busy with lots going on (effects and a chase running plus playbacks being flashed and lots of OSC messages). Buffer overruns and processor overloads have, apparently, been ruled out by support. That said, I've also had crashes where the desk was in a static state for a long time (hours). I have two desks, both seem to be affected. The fact that your issue seems to be repeatable gives some hope that it will give support more to go on. Fingers crossed 🤞.

hey my FLX crashed too a couple of time with Zeros 8. While playing around a little during a practice(mostly in Programmer, few simple playbacks) the console just rebooted automaticly...no idea what commands/actions was the problem. it seemed randomly (??). the support team reacted to the debug i sended: "my" issue is now logged on zos-12707... i went back to 7.14.3 loading the showfile back into 7.14.3 was no problem (but it was mostly just the patch, setup, and few simple lightstates, no "complex" programming, MoD, or custom-paletts). good evening luk

@RJP @DMH @Alexandre Honestly, you'd have to try it. I don't think there were major database changes from 7.14.3 to 8.0, but support for relays was added. If you didn't use the new features in 8.0 like the new channels/playbacks/groups/palettes, then maybe there is a chance. Save your showfile and try it. Review the outline of the changes on this page. Other users may comment if they've tried to go backwards from 8.0 with a showfile.

Hello everyone, I open a topic here because I didn't receive answer from support email, and maybe people here have somes clues 🙂 (I thinks my pro isp blocking zero88 email) Since the last update, I’ve encountered a high severity bug affecting some playbacks, which causes the console to freeze and always crash. I reproduced the issue using Phantom OS on PC — the software crashes there as well. The problem seems related to specific playback settings, particularly the "Move on Dark" and loop playback options. Please find attached the error dump file and my full showfile. You can easily reproduce the crash by accessing Playback 7 and playing it. Is it possible to downgrade the firmware without losing compatibility with features I’ve used from version 8.0.0? Thanks in advance for your help. Best regards, Alexandre Error Dump file : https://drive.google.com/file/d/1Q3FHoJ1W4sxAgfwgfgq81dUKGNM2UEXG/view?usp=sharing fin-juin-2025-06-01-02.zos

To clarify, for Update you need to get up the options box to turn off SmartTag. For FLX this is press and hold the Update key.

Hi @kgallen Thank you, I'll give this a try. I'm running ZerOS 7.14.... the most recent version. I'm not sure that the Solution has SmartTag or whether it uses another name, but I imagine that it will be reasonably obvious. Thank you. Simon

Hi @Worcester RGSTech This is a common gotcha on ZerOS consoles. I don’t know the exact syntax on Solution, sorry, but assuming you have a fairly recent ZerOS then you need to Update the cue with [No Effect] with SmartTag turned off. GO your "dancing and lit" cue then GO your blackout cue (where the movers are dark but dancing). Select the fixtures of interest [No Effect] [Update] Turn off SmartTag Tap the Playback button holding that cue Almost certainly the blackout cue was recorded with SmartTag on in which case it doesn’t record the [No Effect] instruction, just the fixtures going to intensity 0. This means your fixtures keep dancing when they are dark. Yep Jon and Edward are gone but there are user-folk on here who can still help you.

If I record a cue running an effect in which movers are moving on a preset pattern, figure of 8 for example, does anyone know if there is a way of stopping them moving whilst blacked out in the next cue? I have tried multiple ways and the only successful method seems to be to record them in a position at a very low intensity when stopping the effect. I don't want them moving around whilst blacked out, especially as their subsequent cue will likely be in a static position as a special. I don't doubt that not so many months ago Edward or Jon would have been on with a solution. Alas we seem to have been hung out to dry these days.

@DMH@RJP The SPAM postings seem to be on the increase with over 40 in last 24 hours plus others highlighted but still on the forum. Please can some trusted forum members be promoted in a way to allow removal of these posts?