Contact & Support
How to Find Us - Our Key Contacts


General Enquiries


Telephone: +44 (0)1633 838088

Fax: +44 (0)1633 867880

Zero 88, Usk House,
Lakeside, Llantarnam Park,
Cwmbran, NP44 3HD, UK

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Location Map (pdf)


Technical Support

Telephone: +44 (0)1633 833101


Community Support Forum

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Key Contacts

Paul McEwan
Product Specialist - Dimmers


Franck Tiesing
Sales Manager - Northern and Eastern Europe

Paul has significant experience of specifying and installing Zero 88 equipment and is the primary contact for specifiers, installers and architects interested in the Zero 88 product range. He also provides a link between the Zero 88 Sales and R&D teams to assist product design and development.   Franck is responsible for managing the Zero 88 dealer network across Northern and Eastern Europe. This includes Germany, Austria, Switzerland, Benelux, France, Italy, Scandinavia, Eastern Europe and the Russian Federation. He also works closely with users to provide ongoing training and technical support.


Mandy Bullock-Williams
Sales Executive



Tyler Holpin
Sales Executive

Mandy is part of our UK sales team and with over 30 years of experience in the entertainment lighting industry, can assist you with all aspects of lighting and controls from luminaire to control desk.   Tyler manages our sales network in Asia, South America and Canada. His experience includes console operation and training and he draws upon a background from the performance live events industry. Tyler should be your first point of contact for enquires from these regions.


Keith Rogers
Service Manager



Jon Hole
Product Manager

Keith looks after our technical support service, providing support and advice on-site, on-line and over the phone. He also manages our technical training sessions and warranty returns. Contact Keith with all your technical queries.   Jon is responsible for managing Eaton’s entertainment lighting control range, analysing and prioritising market data and VOC requirements, specifying and testing new hardware and software, overseeing the UK training programme and supporting end users worldwide. Jon is also a regular contributor to our Community Support Forums.


Mandy Payne
Graphic Design & Marketing



Lorna Breffit
Customer Service Supervisor

Mandy is our in-house designer, handling all our graphical requirements from product labels to corporate promotion. With experience of Mac and PC packages, contact Mandy for photos, images and
Zero 88 branding.
  Lorna is your contact for sales orders from time of placement to dispatch. Lorna can also help advise on stocking queries and deliveries.


David Catterall
General Manager