kgallen

That’s great news! Thanks for confirming and no shame in asking here!

Betapack 1 are solidly reliable so this is surprising to have a ‘total dead’. There is no overall fuse in the unit as they can be wired single or 3 phase delta or star. Are you sure your supply is ok? Check your supply MCB/RCD first if you haven’t. Does an Act 6 work in the same supply socket? The Betapack power led should be lit (red or green depending on analogue desk supply polarity). None of the channel fuse neons should be lit. Can you investigate more and provide more info?

If you really think this is correlated to start/end of show I would have a good think about what electrical disturbances could be happening in the venue. Tea urns, house lights, that sort of thing. I got into the habit of always using a small computer UPS with my lighting (and sound) desk just to cover those brown-out situations that can occur on electrical systems and cause computer-based devices to crash or restart.

I’m sorry, Ian unexpectedly passed away a couple of years back. I think your only call is someone like White Light (who I believe had his spares stock).

@RJP / @DMH this looks like an FLX query rather than FLX S. Would you be able to move to the FLX forum? Thanks.

Hi, See this Manual page, scroll down to "Transmission". Does that help? https://www.zero88.com/manuals/zeros/setup/universes/dmx-2

Ah... Secret Squirrel releases now then is it... https://www.vari-lite.com/global/products/zeros-software https://vari-lite.s3.eu-west-1.amazonaws.com/graphics/technical/documents/ZerOS-8.0.1-release-notes.pdf

I just looked in the manual, assuming it’s Geyser P7. Theres nothing special. 1 channel for fog, then 14 for pretty lights. I didn’t see anything about the machine going to sleep. Also seems there is nothing the DMX controller (FLX or Chauvet) could do wrong or cause what you observe. Is the machine powering off completely? Are you trying to fire smoke continually?

Usually smoke machines have very simple controls. A channel for smoke, maybe a channel for a fan (more usual on a hazer). So the fixture profile is usually very unexciting compared to say a moving light. I would patch dimmer channels at the address your smoke machine is set for and have a play. Look at the DMX map that should be in the smoke machine document. Is there a channel that needs some weird value to keep the smoke machine awake? Within the Fixture patching steps you can create your own fixture for the smoke machine if you think the library one has some issue once you’ve played with the dimmer-per-channel thing above and checked the manual for any weirdness for the smoke machine.

I don't have a Jester or any service information sorry, but you might want to check out my post below to see if you have a similar issue. Actually... looking through my emails, seems we've already conversed on this on the Blue Room. Sorry for the repeated info, I guess that's not the issue then? Also on a PM on BR I gave you some instructions for contacting the current support. Did you use those?

I don't have a Jester or any service information sorry, but you might want to check out my post below to see if you have a similar issue. I will also send you a PM.

Your fault is probably in “cue 2” where there are blocking values that stop the mover prepping for “cue 3” but in your real cue list where you’ve been copying what I said in previous posts is most likely the case. I’m assuming here you haven’t deliberately set ‘Don’t Move’ in any related cue Cue Settings - if you have that’s self explanatory!

See also

See https://www.zero88.com/manuals/zeros/cues-playbacks/playback-settings/advanced?filter=2 for whole playback unblock.

Copying cues results in blocking cues when you paste. You will see white intensity numbers in the output screen. 1. Save your show. 2. GO into a cue you copied to, which shows the white intensity numbers. 3. Press and hold UPDATE to bring up the options window. Ensure SmartTag is enabled (red stripe). Press enter (or tap the playback go button) Blocked values should change from white to purple (tracked) (unless you subsequently changed them after pasting in which case they will be blue or green) and now your move on dark into that cue should work. 4. Repeat for other copy-pasted cues. Note: There is a method to unblock a whole playback in one go but I can’t remember where that option is. Check the manual. 4. Check the results on stage.