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Hi Pip,

ZerOS 7.9.2.50 isn't compatible with FROG2. The latest software release for FROG2 is ZerOS 7.8.2.39 available here...
https://eatonfilesharing.app.box.com/v/ZerOS/file/129738972125

 

Download the .zip file, extract it, run the .exe file on your PC with a blank USB stick plugged in and follow the on screen instructions. Then plug the memory stick into the console and boot the FROG2. You should then see a screen that says Install ZerOS 7.8.2.39.

Hope that helps, any queries let me know.

Edward

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Hi Pip,

Ok thanks for trying that. What is the USB Stick formatted to? To find out in File Explorer on your PC, right click on the USB stick -> Properties. 

Make sure it is formatted to FAT16 or FAT32.

Kind regards
Edward

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Hi Pip,

Just a thought to check: the new software will need to be in the root directory of the USB drive otherwise the desk won't see it. Can you check that's the case?

 

Kevin

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I must say I am weary of trying to update software on Zero 88 desks. This goes back to Sirius with the special cards! Then it was floppy disks that could not be recognized. Over time this was remedied by putting a usb emulator drive in. Finally its the Frog 2 which I have only once updated the software and that was by resorting to the cd drive version. This time I decided to try the USB route and once again it failed. I no longer have the original stick but have followed all the suggestions with a stick used to back up shows. Still no luck. Are the official sticks still around to buy?

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Hi Nick,

In our later software versions (unfortunately unavailable on FROG2) you can load software updates in, in a similar way to loading a show file. 

Have you tried this on a Windows 7 PC...

http://support.zero88.com/Consoles/ORB-XF/998317101/Advice-when-performing-ZerOS-software-upgrades.htm

We have come across a few people having issues with Windows 10 PCs. As long as your USB stick has a MBR, it would be detected by the FROG2 during startup. Therefore try low capacity USB sticks, and ensure they are FAT format. If you continue to have issues, try formatting a CD with a formatted software image on. 

Hope that helps, any queries let me know. 

Edward

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Hi Edward

Due to unforeseen circumstances I no longer have a windows 7 system! However having seen the prompt that there was an iso file for a disk, there wasn't the last time I updates a few years ago, I have bought a disk and successfully done the update.

The first issue is when I press setup to import a file it no longer opens the familiar page to load files etc. Its probably obvious. I have just come on line to have search!

 

Thanks for the reply though

 

Nick

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Hi Nick,

Great, glad you're on the latest software for FROG2.

As per ZerOS 7.8.2.39, to Load in a File, tap SETUP -> Files -> Load Show.

Hope that helps, any queries let me know.

Edward

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