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Alstead

Table Crashes When Leaving The Setup

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This morning i noticed that the table crashes after leaving the setup page. That results in a black screen on the external monitor and there is nothing I can do about that on the desk exept an reboot by turning the desk on and off.

I tried to fix it by resetting the desk to an older backup were the problem didn't occured. But the problem is still there.

 

Do you guys know anything about it? Cause its very annoying

 

Kind regards Lars Huijgen

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Hi Lars,

 

Please could you pm me on the address below with the unit serial number and what version of OS the desk is running on.

Ironically if you go into set-up, files and desk information this will give a list of all the hardware and firmware that is installed. A picture of this screen would be very helpful and give all of the above.

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Hi Lars,

 

I guess your are from NL? Did you contacted our distributor Rolight in Enschede?

 

Best regards,

Franck

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Hallo Lars,

 

Ik krijg je vraag door via Zero. Is het handig dat we contact opnemen om te kijken wat we als importeur (Rolight) voor je kunnen doen?

 

Ons nummer is 053 432 06 44

 

Met groeten

 

Rolight

Dennis Rolefes

 

 

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