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Date and time is wrong - the desk is in the middle age...

date time problems

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#1 aberrabe

aberrabe
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Posted 13 November 2011 - 04:00 PM

Hello,

we have a problem with our fat frog desk. Since last time, the date is set to

18.12.1570

an the time to

68:59:00


We changed it in super user mode to the right date / time settings, but after a restart we had the same effect - 1570.

When we go to super user mode into the date and time menu and don't change everything, leave the menu without changing everything, the date is automatically set to

1.1.2999

an the time to

00:00:00


What can be the problem with our fatfrog desk?

We run the software 10.12.1 since it was released, i think there is no one which was released after?!

The Bios is 5.0.1 and the operation System is 13.3.32. Do we have to update one of these - are the later released objects and if where i can download them?


Thanks for some helpful answers.

Greetings from Germany, Bremen

Nils

#2 KWR88

KWR88

    Zero 88

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Posted 14 November 2011 - 11:36 AM

Hi Nils,

Sounds like the desk battery is going. Can you pm me on the address below so I can date the desk and let you knwo what you need to do.
Regards,

Keith Rogers
Service Manager - Eaton's Cooper Controls
keithrogers@eaton.com
DD - +44 (0) 1633 833 101.

#3 aberrabe

aberrabe
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Posted 09 December 2011 - 05:44 AM

Hi Keith,
thank you for this fast support notice.
Meanwhile, we replaced the battery and the Fat Frog works again as before!




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