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GKWide

Update Process

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Hi,

 

Updated the Orb today with 5.4 from USB - installation package ran fine on the Orb and showed complete saying to turn off and on again, however since that the board loads past the Zero88 Splash, and shows 'Loading Please Wait' on the inboard monitor. We've left it in that situation for about 4 hours and it hasn't changed state or loaded into the show mode - is this normal to take that long?

 

Cheers,

 

G

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Hi G

 

No, that's not normal - sounds as if somehow your installation didn't finish properly. Can you try installing again and let us know how you get on?

 

 

Thanks

 

 

 

Peter

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Did do today - same process and same result, desk appearing to be locked before 'starting' properly. We have a tech on the weekend so returned to the 5.3.5 software after leaving it for a few hours and the installation and restart ran without a problem, so the desk hardware at least is as it should be... Any suggestions for trying again next week after the show?

 

Cheers!

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