Jump to content


Photo

Looking for Circuit Diagrams?


  • This topic is locked This topic is locked
No replies to this topic

#1 KWR88

KWR88

    Zero 88

  • Zero 88 Admin
  • 398 posts
  • Gender:Male

Posted 16 November 2005 - 06:50 PM

Hi folks,

Due to the number of requests we receive for circuit diagrams / service information both for current and discontinued products, I would like to make our position clear on this.

It is our general policy to only make circuit diagrams and service information available to our authorised distributors (CLICK HERE to find your nearest).

Most if not all of our products are marked "No User Serviceable Parts Inside". It would be irresponsible of us to freely publish information which could be seen to encourage end-users to open up equipment and attempt their own repairs.

Similarly, and in particular for dimmers which carry hazardous voltages inside, it is often inappropriate for us to get involved with forum discussions about product repairs, or to offer a specific repair forum.

We understand that requests may come from technicians who have the necessary skills, training and experience to carry out repairs competently and safely. However you will understand that it can be difficult if not impossible for us to assess this from postings in an open internet forum.

We will consider making exceptions to the general policy in some cases, please contact me by phone or email with any enquiries.
Regards,

Keith Rogers
Service Manager - Eaton's Cooper Controls
keithrogers@eaton.com
DD - +44 (0) 1633 833 101.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users