Hi Jon,
I tried several modes but finally decided on using the "General: Stage" mode. But in neither mode the parameters provided by the desk were fitting, e.g. "cyan" was not controlling Cyan, "red" was not controlling Red etc. So are the SourceFour LED in the fixture Library Series 1 or Series 2?
I did create auto-palettes again, when this didn't work, I deleted all palettes and auto-created palettes again. Still, I only get the auto-palettes for our Robe XT Moving Lights (which I would like to keep anyway - the palettes, I mean).
The SourceFour LED are in Universe 1 together with all our conventional lanterns and the Robe XT are in Universe 2. But surely this should not be the cause for this problem?
edit: Update. I figured out a way to make things work, but it's far from perfect. From the fixture library I picked the ETC Source4 LED in mode "HSIC+Fan+Strobe (7 chan)". Now I get to control the fan, strobe, Hue, Saturation, Intensity and even White Point correctly. But I am stuck with 7 channels (the Lamp itself features up to 14 channels to control every colour individually) and I only get to scroll throuhg the colours with the wheel. No colour-picking, no colour palettes (yet).