The DMX addressing and control for one of our Betapack 2s is not working correctly
The DMX dial controls appear to have suffered whne the pack had been readdressed and pushed partly inwards. The addressing had become a little random and unreliable and it was for example impossible to set it to start at channel1. At our last production it manifested a further problem with the DMX signal which when incorporating in a chain of other devices including LED cans, certain channels would stay on and we would loose part of the DMX chain
We have a colleague who is competent at electronics but need some help with a circuit diagram and some advice about permanently setting the DMX address (Sorry just read your policy on providing such information but local agent apparently can't help with spare part to repair)
Alternatively is it possible to get hold of the DMX board so that we can replace it
Can someone help us