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Edward- Z88

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About Edward- Z88

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    Product Support
  • Birthday June 21

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  1. Jester 24/48

    Jesters have always had the ability for a maximum of 500 cue “slots”. These cues can then be numbered from 0.1-999.9, however the maximum number you can have is 500. On FLX S24 you have the ability to program cue 0.01-9999.99 across 49 Playbacks, however the max total cues is 9999. It is a way of allowing you to number your cues with as much flexibility as possible. Hope that helps Edward
  2. USB Keyboard

    Hi Eric, A Windows compatible Keyboard can be attached to Jesters via USB to name cues/submasters. Try using a Keyboard designed for Windows PCs and see if that works for you. Kind regards Edward
  3. Frog 2 Firmwareupdate ???

    Hi Pip, Ok thanks for trying that. What is the USB Stick formatted to? To find out in File Explorer on your PC, right click on the USB stick -> Properties. Make sure it is formatted to FAT16 or FAT32. Kind regards Edward
  4. Frog 2 Firmwareupdate ???

    Hi Pip, If your FROG2 has 1 USB port on the front it means it’s a newer hardware version. For help updating the software, have a read of the article below and see if that helps... http://support.zero88.com/998317101 Any queries let me know. Edward
  5. Position's Feature

    Hi Joe, Great, yep it is still coming! Scheduled to be released in ZerOS 7.9.3 for FLX in the next few weeks is an updated Setup screen, new Fixture Schedule and Add Fixtures, and award winning RigSync. Any queries let me know. Edward
  6. FLX for hire (in the UK)

    Hi Clive, Thanks for letting us know, you're on the FLX S List here. Edward
  7. Frog 2 Firmwareupdate ???

    Hi Pip, ZerOS isn't compatible with FROG2. The latest software release for FROG2 is ZerOS available here... https://eatonfilesharing.app.box.com/v/ZerOS/file/129738972125 Download the .zip file, extract it, run the .exe file on your PC with a blank USB stick plugged in and follow the on screen instructions. Then plug the memory stick into the console and boot the FROG2. You should then see a screen that says Install ZerOS Hope that helps, any queries let me know. Edward
  8. Position's Feature

    Hello, Yes that feature is indeed in the pipeline. We have lots of features coming, and I believe this one will be in one of the minor updates after ZerOS 8. If you’d like any more information on this let me know. Edward
  9. Tracking backup

    Hi Phil, Try setting the FLX’s Mater Tracking Backup IP to, and the laptop’s Backup Tracking Backup IP to As you had them on the same subnet as Art-Net this runs the risk of packet collisions on the network. The same goes for your remote- try setting that to a different subnet (eg- FLX and Phantom on the laptop should both show 2 devices in Network Devices- the Tracking backup Master/Backup & the Art-Net device. Let me know whether that helps things. Edward
  10. Tracking backup

    Hi Phil, If you just plug the laptop running Phantom into a switch and the FLX into the switch without your projectors plugged in do they find each other? The backup should automatically detect and connect the Master if on the correct IP/Subnet. What IP addresses are you using? Edward
  11. Desk randomly rebooting

    Hi John, That’s interesting, will find out if it was a PSU issue for Carwyn’s Leapfrog. Kind regards Edward
  12. Panasonic Projector - artnet

    Hi Phil, Oh how bizarre! Glad you're now up and running. I'll keep an eye on that and see if I come across it again. If you could let me know if you have any further issues that will help to find whether there is an issue here. Cheers Edward
  13. FLX Memory loss on power up ???

    Hi Lobo, There was a known issue with some hardware-variants of FLX where show files were lost in ZerOS 7.9.1. This is fixed in ZerOS so I would strongly recommend installing that software. It is available to download here... https://eatonfilesharing.app.box.com/v/ZerOS Hope that helps, any queries let me know Kind regards Edward
  14. Panasonic Projector - artnet

    Hi Phil, That all seems correct, apart from the Projector's Art-Net Universe- this should be 0 to match the FLX. Currently with the console's Art-Net settings you will be able to control it on Universe 2, as you have got Universe 2 set to 1. Can you see the projector in SETUP -> Network Devices? It should appear, and allow you to go in and change the Net and Sub Net. Kind regards Edward
  15. Panasonic Projector - artnet

    Hi Phil, What console are you using? Are you going via an Ethernet Switch between your console and the projector? Is Art-Net enabled on the projector? Are you in the correct IP range (recommend setting the console and projector Art-Net IPs to 2.x.x.x IP range, with subnets of Does the Panasonic Projector appear in SETUP -> Network Devices? If so configure its Art-Net port settings to that of the same universe you want to control it from on the console. Do the DMX addresses of your fixture and the projector match? Your fixture profile appears to be correct, however I would advise setting the default value of the "Light Output" channel to 255. Hope that helps, any queries let me know. Kind regards Edward